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Inbound Services

Unlock the Power of Enhanced Sales and Service Capability

UTelecom’s Inbound Services offer a comprehensive solution to enhance your business’s sales and service capabilities. With our advanced features and customizable options, you can achieve a more professional approach to communication while gaining greater control over incoming calls. Experience the benefits of Inbound Services and elevate your business to new heights.

Professional Image and Greater Control

Inbound Service numbers provide a professional touch to your business communication. Whether you choose a 13, 1300, or 1800 number, you convey a sense of professionalism and credibility to your customers. Additionally, Inbound Services give you greater control over managing incoming calls. You can route calls to single or multiple answer points based on your specific requirements. Take charge of your call flow and ensure calls are directed to the right department or team.

Customizable Call Routing

Utelecom's Inbound Services offer versatile call routing options to meet your unique business needs. You can route calls based on factors such as the time of day, call traffic load, or geographic origin. This flexibility allows you to optimize your call handling processes and ensure that calls are directed efficiently. Create a seamless experience for your callers by connecting them to the most appropriate answer points within your organization.

Seamless Porting or Activation

Switching to Utelecom's Inbound Services is seamless and hassle-free. You have the flexibility to port your existing Inbound voice service to Utelecom, ensuring continuity in your communication operations. Alternatively, you can activate a new service with us, tailoring it to your specific requirements. Our team of experts will guide you through the process, ensuring a smooth transition and a seamless integration with your existing infrastructure.

13, 1300, and 1800 Numbers: Empower Your Customers

Our Inbound Services include 13, 1300, and 1800 numbers, each with its own advantages. By utilizing these numbers, you empower your customers to reach your business easily. With a 13 or 1300 number, customers can call your business from most phones in Australia for a fixed charge. On the other hand, a 1800 number allows customers to call your business for free from a standard fixed-line service within Australia. By providing these convenient options, you remove barriers to communication and enhance customer accessibility.

Elevate Your Business Communication with Utelecom's Inbound Services

Ready to enhance your business’s sales and service capability? Utelecom’s Inbound Services provide the tools and flexibility you need to optimize your communication processes. Achieve a professional image, gain control over call routing, and empower your customers with our versatile range of Inbound numbers. Whether you choose to port your existing service or activate a new one, Utelecom is here to assist you every step of the way. 

Contact us today to explore the possibilities of Utelecom’s Inbound Services and take your business communication to new heights of success.